Privacy Policy

This privacy notice applies to people who apply for work with us. We are committed to protecting your privacy when dealing with your personal information as part of your application for work with us. This notice provides details about the information we collect about you, how we use it and how we protect it as part of our recruitment process. It also provides information about your rights.

If you have any questions about how we handle your information, please contact us at bupaglobalcareers@bupa.com.

Last updated: 22 May 2018

  1. Information about us  

  2. What this privacy notice covers

  3. How we collect personal information  

  4. Types of personal information

  5. What we use your personal information for

  6. Legal grounds

  7. Legitimate interest  

  8. Sharing your information

  9. Transferring information outside the European Economic Area (EEA)

  10. How long we keep your personal information

  11. Your rights

  12. Data protection contacts

1. Information about us

In this privacy notice, ‘we’, ‘us’ and ‘our’ mean The British United Provident Association Limited and its subsidiaries (the ‘Bupa Group). For company contact details, click here.

Please contact your recruitment officer for information about which Bupa Group company collects and uses your personal information during the recruitment process.

2. What this privacy notice covers

In this privacy notice, references to ‘work’ include permanent and temporary employment, as well as bank (casual) work, agency work, independent contractor work, traineeships, work experience placements and volunteering. We may give you further privacy information if necessary for specific reasons.

3. How we collect personal information

We collect personal information from you and from certain other people and organisations (for example, people acting on your behalf, such as recruitment officers).

You must provide most of this personal information so that we can meet our obligations, you can enjoy the benefits that we offer and we can manage our relationship with you properly. If you do not provide this personal information, these outcomes may not be possible.

If you provide us with information about other people (for example, your referees), you must make sure that they know you are doing this and do not object to you giving us their information. You should also make them aware of this privacy notice.

We collect personal information from you through your interactions with us, including by phone, by email, through our websites, by post, by filling in application or other forms, face-to-face (for example, in interviews), and by taking part in assessments (for example, psychometric tests such as personality tests and presentation exercises in group interviews).

We also collect personal information about you by monitoring your access to our premises.

We collect personal information from people and organisations such as:

4. Types of personal information

We process two types of personal information about you and (where this applies) your dependants:

If we process criminal-offence information (for example, information relating to criminal convictions and offences, or related security measures) about you, we do so in line with our local policy requirements (which may differ depending on the employing entity). If you would like more information about these checks, you can ask your recruitment officer for a copy of these policies.

Standard personal information includes:

Special category information includes:

5. What we use your personal information for

We process your personal information to:

6. Legal grounds

By law, we must have a lawful reason for processing your personal information. These are set out below.

Standard personal information: We process standard personal information about you if:

Special category information: We process special category information about you if:

Criminal-offences information

7. Legitimate interest

Legitimate interest is one of the legal reasons why we may process your personal information. Taking into account your interests, rights and freedoms, the types of legitimate interest which allow us to process your personal information include:

Processing for profiling and automated decision-making

Like many businesses, we sometimes use automation to manage our relationship more effectively. This will involve evaluating information about you and, in some cases, using technology to provide you with automatic responses or decisions (automated decisions).

You have specific rights relating to:

Profiling: For certain roles with us (for example, graduate positions and certain front-line roles in our Bupa Global business, such as sales advisers), we may ask you to take part in an online personality assessment to give us information about your personality type. We will let you know at the time if we want you to take part in these tests.

Automated decision-making: For certain roles, we may use technology to screen applications we receive to make sure we only accept applications from people who are eligible to work in the relevant location. We will let you know at the time if any such screening would result in automated decision-making and, if it did, you ask us to have a member of our team review any automatic rejection of your application (for example, because you think you have been wrongly categorised as not being eligible to work in the relevant location). You have the right to challenge automated decisions and to give us your point of view. If you want to do this, please contact us at bupaglobalcareers@bupa.com.

8. Sharing your information

We share your information, for the purposes set out in this privacy notice, with:

If we share your personal information, we will make sure appropriate protection is in place in line with data protection laws.

9. Transferring information outside the European Economic Area (EEA)

We deal with many international organisations and use global information systems. As a result, we may transfer your personal information to countries outside the EEA (the EU member states plus Norway, Liechtenstein and Iceland) for the purposes set out in this privacy notice. Not all countries outside the EEA have data protection laws that are similar to those in the EEA and if so, the European Commission may not consider those countries as providing an adequate level of data protection.

We take steps to make sure that, when we transfer your personal information to another country, appropriate protection is in place in line with data protection laws. Often, this protection is set out under a contract with the organisation who receives that information. For more information about this protection, please contact us at bupaglobalcareers@bupa.com.

10. How long we keep your personal information

We will keep your information for the period needed to meet our legal responsibilities. We use the following criteria to help us decide how long we need to keep your personal information for.

If you would like more information about how long we will keep your information for, please contact us at bupaglobalcareers@bupa.com.

11. Your rights

You have the following rights relating to the information we hold about you in some computer and paper records.

These rights may not apply in all cases. If we are not able to meet your request, we will explain why. If you make a request, we will ask you to confirm your identity if we need to, and to provide information that helps us to understand your request better. If you would like more information about your rights, or to exercise any of your rights, please contact us at bupaglobalcareers@bupa.com.

12. Data protection contacts

If you have any questions, comments, complaints or suggestions relating to this notice, or any other concerns about the way in which we process information about you, please contact our Data Protection Officer and Privacy Team at info@bupa-intl.com.

You also have a right to make a complaint to your local privacy supervisory authority. Our main establishment is in the UK, where the local supervisory authority is the Information Commissioner.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire

United Kingdom
SK9 5AF

Phone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)

You can also make a complaint with another supervisory authority which is based in the country or territory where: